*Please note: Names and other vital information have either been modified or removed for our clients privacy.*

“Working with RCM was a pleasure.  Their process was efficient and effective.  Their use of technology allowed me to move from my own crude drawings to CAD floor plans and exterior views of the Lodge.  Further their 3D virtual tour software provided myself and my contractor with the ability to “fly” through the house on a virtual basis.

In the end, the upfront design efforts by RCM has led to an implementation and construction of a very large lodge whereby we have not encountered one mistake.  Mistakes equal more money so the upfront investment with RCM has been worth every dollar with respect to the fees associated with their services.

Further, the Lodge is located just north of Kingston, Ontario.  The timber frame manufacturer is based in Tweed, Ontario. RCM is located in Chilliwack and I was based in Vancouver.  RCM did not visit the construction site nor did it meet with my Kingston based contractor.  Everything was executed by way emails and conference calls.  It was a seamless, effective and efficient process.  Travel costs were not an issue as there weren’t any since face to face meetings were not necessary.

My endorsement of RCM is 100%.

Ultimately, I am a very satisfied customer.  Construction of a large Lodge is a good venue for frustration and stress, but this has not been the case for me.

Cyril – Merci pour tout les choses.”

All the best,

Chris – Kingston, Ontario

Dear Sir,

We wish to take this opportunity to express our sincere appreciation for the professional way that you handled the planning for our future vacation home.

Your advanced program has produced a set of plans that are, without a doubt, a new standard for the industry. You have made a favorable impression with our company and family and also the N.T.R.P. Permit department.

In closing, we can certainly recommend your work to any future client.

Yours truly

Al – B.C.

Cyril was great to work with! We wanted a lot in a small footprint. And, we needed a quick turn-around time. RCM translated our vision quickly. We were pleasantly surprised at how close the first draft was to what we wanted. Cyril’s experience paid off in the initial draft, but also in working out the small discrepancies between my husband and me. Cyril’s solutions made both of us feel like we were making good decisions. We were impressed with Cyril’s professionalism and his follow-up. We can’t wait to start building our new home!

As an update, we got our permits last week and are beginning the demolition of the existing cabin!

Jennifer & Michael

Hello Cyril, I just wanted to let you know how much I have enjoyed and appreciated working with you, and your firm, on my 7,000 square foot, custom log home. The design has been challenging, rewarding – even fun! I commend you on your expertise and professionalism. The attention to detail in the final draft of your blueprints is evidence of the great pride you take in your work.

Your virtual-tour compact discs are a wonderful design tool – they’ve been most helpful. And the full-color, poster-size artist’s renditions of the finished structure are, in a word, awesome! Everyone who has seen them is quite impressed. Good job!

I look forward to working with you again and again on several other projects I have planned.

Kindest regards

Steve – Georgia

To Whom It May Concern,

This letter is to state the excellent service we have experienced when working with RCM Cad Design & Drafting. Both our customers and our company personally have had the pleasure of working with Cyril and his staff and are very pleased with their work and unique ideas of architecture for log homes. The staff is very thorough in assessing exactly what our customer wants in their log home and takes into account what is needed in a log home compared to a contemporary stick frame home. Our customers are very impressed with the 3D virtual pictures. They are an excellent way for our customers to see their home and actually do a virtual walk-through before the construction process even starts. We would recommend them highly.

Sincerely

William – North Carolina

Dear Cyril:

We would like to take this opportunity to thank you and your staff for allowing our dream of an addition to our log home to be realized. You will remember when we first met, we had just completed two disappointing experiences in a row with “so called” log home designers and were quite frustrated by the process. We are still amazed that you were able to review the situation and create an incredibly beautiful design so quickly and efficiently. You were able to accept the challenges of connecting to an existing log structure and create something that is truly beautiful and buildable.

It is quite uncommon these days to find people who return their phone calls and always do what they say they will do… on time! You and your staff have always excelled at this and helped to make the whole process very enjoyable for us. We particularly appreciated the “can do” attitude when it became necessary to solve difficult issues or keep costs in line. Everyone was always very positive and very responsive.

We cannot thank you enough and look forward to seeing you at our house warming party.

Best wishes for continued success.
Yours truly,

Henry & Lucienne – Mission, B.C.

Mr Courtois, and RCM Cad were outstanding in their interest and enthusiasm for my project. Their attention to detail, and receptiveness to both my questions, and changes were superb.
In today’s society, customer service is an oft mentioned but rarely found trait, in my opinion, their customer service was second to none.
Mr Courtois made himself available at all times to me, I had his work, home, and cabin e-mail addresses, as well as all three phone numbers.
After leaving a message for him, via any one of those contact methods, I rarely waited longer than one hour for a response.

Gemma, one of his business partners, with whom I also dealt was similarly very helpful and available.

I do not have experience with home designers, this being my first foray into building my own home, but by every measure I use in all other aspects of my life, these were excellent people, and an outstanding company to conduct business with.

I have absolutely no hesitation in recommending RCM Cad design, either to you, or to a member of my own family.

Noel and Elizabeth – Kamloops, B.C.

Cyril, From the start I was skeptical about long distance design services. However, I learned very quickly that what I had to give up on distance was compensated for by your experience, patience, and skill. You took my hand sketched floor plans and got into a CAD schematic in one pass. I was really impressed! Further, what is even more impressive is that the original schematic is not all that different from what was finally drawn and constructed.

Our challenges were many; a daunting county plan approval process, a snow load of 250 pounds/square foot, a small site requiring a vertical 3 story solution, a stacked masonry fireplace, uncommon 18 courses of logs, a project with a budget and a schedule destined for catastrophe.

The original design is still intact. The cabin is beautiful; a true work of art.

You and Gemma served me well and I am very grateful.

Sincerely,

Rick – Twin Bridges, CA