We’re sending you this long overdue note to let you know how grateful we are that we chose you to design our dream log cabin. As you know, selecting vendors from the internet can be hit or miss at the best of times. In your case, we hit it out of the park. From the start, you showed a knack for not just hearing us, but truly listening and understanding what we were hoping to achieve. You gave us the benefit of your vast experience, both with design and with sensibility, to ensure a structurally sound and stunning result. You had no hesitation in liaising with our builder on any point, and despite our numerous requests for changes and last-minute add-ons, you showed great patience, enthusiasm and we always felt confident that we were guided by a professional.
We thank you for everything you’ve done for us and look forward to toasting with you once the cabin is finished.
Yours sincerely, Jen and Elan
My wife and I dreamed of building a log home a few years ago. After countless hours searching the internet for the right design we finally found RCM. We accidentally found a local log builder who recommended you.
We expressed our ideas to you and you asked us many questions. After hiring you to do our design we received our 1st draft. My wife and I were so excited to see our dream home on paper. After reviewing the drawings we really couldn’t find anything significant that we would change. Cyril nailed it the first time around. I work with many different designers on projects and its very rare when the designer completely translates your ideas the first time around. We were very impressed.
We then decided we would take a trip to meet Cyril and our log builder in person. It was also a good idea to visit Vancouver. Cyril and Markus were so friendly and accommodating. They showed us virtual walk thru’s and how the sun would affect our home in winter and summer. The technology and details were incredible.
Cyril is always available for follow up questions and responded very quickly to requests. It was simply an excellent experience working with you Cyril. Thank you.
If you are reading this, I assume it is because you are contemplating having Cyril with RCM Cad Design and Drafting design your new home. Possibly it would be helpful in making up your mind if you were aware of the experience I had working with Cyril.
I began working with Cyril in March of this year after completing a lengthy search for the log company I wanted to build my vacation home. Cyril was patient, helpful, full of excellent suggestions and a pleasure to work with. On every occasion he followed through with his promises and even went out of his way to help me with more than his job entailed. He’s helped me locate suppliers for the materials I needed to complete my home and frequently offered ideas to help me reduce the cost of my home without sacrificing the look I wanted. While I suppose there is no way to tackle a project of this magnitude without a few missteps, they were truly minor and few in nature and on the rare occasions they did occur, Cyril never made excuses or passed the buck. He simply went about resolving the problem fairly and promptly.
He always returned my calls and I never called when he wasn’t in a good mood and a pleasure to speak with. I don’t know what else you could ask for, but if you still have a concern I could help you with, feel free to drop me a letter and I’ll be happy to try to answer your concerns.
I had the pleasure to work with Cyril on the design of a vacation log home. After researching designer candidates, I decided to go with Cyril for the following reasons:
– Cyril offered the best price
– Cyril’s web page offered several examples of his work
– I liked the style of Cyril’s designs
– Cyril seemed very knowledgeable and answered all my questions
Throughout the design process, I was very pleased with the level of attention Cyril gave to my design. He worked closely with my log supplier, and my engineer. Both were very impressed with the quality and completeness of Cyril’s work. John (my engineer) even said “these are the most complete plans I have ever reviewed.” The plans include lots of additional construction notes and details that are very useful. They also include several drawing sections and a 3 dimensional view of the log walls, roof and supporting structures.
Cyril provides lots of opportunities to make design changes. First, I received the preliminary floor plans for review. Then, once these were modified and approved, I was sent a 3 dimensional model of the house on CD-ROM. After the final plans were printed on vellum and shipped to me. I was still allowed to make changes and corrections for no additional charge. Finally, Cyril worked with the engineer to add local building code details to the drawings and sent the revised drawings for final approval, again for no additional charge.
I have a good friend Dave, who is in the process of building a house. He has not been happy with his architect. When I compare his experience to mine, I realize how good Cyril really is. Dave’s architect was more expensive, was difficult to contact, did not respond to all his questions, charged extra for modifications, did not make all the modifications requested and produced an inferior, less complete set of plans. Now that the plans are complete, Dave does not feel comfortable calling the architect with additional construction questions. On the other hand, I feel very welcome to contact Cyril with additional questions and I know he will respond in a timely fashion.
So, to sum it up, Cyril is an outstanding designer/draftsman, offers excellent customer service and a very competitive price. I am very happy to recommend him. Please contact me if you have any questions or concerns about choosing Cyril as your designer/draftsman.
My husband and I purchased one of your plans (Spring) 10 years ago or so.
First of all, I want to tell you what a perfect fit it has been for our family. We could not have made a better choice.
Secondly, to our surprise we were contacted by our builder, asking permission to submit our cabin and plans to Log Home Living and Country’s Best Cabins, for a future Cozy Cabins article. We said yes, submitted what they wanted, making sure RCM got full credit for the plans.
I just got word that we will be included in the August 2015 issue of Country’s Best Cabins. Your company is getting rightful credit for the plans.
I just wanted to let you know, so you could watch for it.
We couldn’t be more happy with the work that Cyril and Tyler have performed for us. They took our original design ideas (which we thought were pretty amazing!), and turned them into more than we ever could have dreamed of.
We’re so thankful to Gemma for her patience as we worked to figure out the most minute details on the drafting board so that we could try to eliminate costly labor charges down the road. As for Cyril, what we envisioned as beautiful, he has turned into a dream home. His insight and experience have been invaluable during the design process, and have led to home that we know will be enjoyed by our family for generations to come.
Thank you RCM, we couldn’t be more happy with everything you’ve done for us, and wouldn’t hesitate to use your services again in the future.